Shipping Policy and FAQs

Domestic shipping only ( ships from Central Valley, California in US)
For international customers, please shop at my Etsy shop

♡ Stickers Only ♡  (pretty self-explanatory) available for stickers only (not-including sticker sheets). This shipping process will not be tracked and has no estimated dates on how long the delivery will be. 

♡ Standard Tracked Package ♡  is the default shipping for all products if you're not purchasing stickers only. This is a tracked package and will be shipped in approximately 1-4 business days after shipment.

♡ What happens if my order gets lost ♡  To avoid this problem, please double check your address thoroughly. If you order only stickers that provides no tracking, the Postal Services say they are not responsible for lost packages that are not tracked so it is out of my control, meaning there's no refund if a non- tracked order gets lost. However I will do replacements!

For more help please contact me and I'll try my best to help you with your situation.

♡ Order damaged through transit ♡  If this happens, please contact me and provide me with various pictures and an explanation of the problem and I'll do what I can to help!

♡ Item missing in my order ♡  If an item was forgotten or missing in your order, please contact me and I'll try my best to help!

♡ Returns ♡ If you'd like to return something due to being unhappy with the product or if something went wrong and got damaged, please contact me and Ill happily help you out and give you a refund or a replacement. 

 ♡ Please remember that this is a small independent art business with a single person in charge of fulfilling orders. Processing time may waver due to certain circumstances. Shop openings, reopening, or restock might especially have a longer processing time due to a volume of orders.♡ 

Please contact the shipping provider for information on lost or delayed orders.

For more help, please contact me at cheumishop@gmail.com